Terms & Conditions
Effective Date: 28/05/2024
​
1. Introduction
Welcome to Jaldy Se, an online grocery delivery service. By using our app and services, you agree to these Terms and Conditions. Please read them carefully.
​
2. Services
Jaldy Se offers grocery delivery services through our mobile app. We reserve the right to modify
or discontinue our services at any time without prior notice.
​
3. Account Registration
3.1. Eligibility: You must be at least 18 years old to create an account.
3.2. Account Information: Provide accurate and complete information. You are responsible for
maintaining the confidentiality of your account and password.
3.3. Account Security: Notify us immediately of any unauthorised use of your account.
​
4. Orders
4.1. Placing Orders: Orders can be placed through our app. Ensure all information is accurate
before submission.
4.2. Order Confirmation: You will receive an order confirmation via email or app notification.
4.3. Payment: Payments must be made at the time of order placement. We accept Credit Card,
Debit Card, PayPal, Stripe payments.
4.4. Order Changes and Cancellations: You can modify or cancel your order within a specified
timeframe. Contact customer support for assistance.
​
5. Delivery
5.1. Delivery Area: We deliver to specified locations within our service area. Check our app for
coverage details.
5.2. Delivery Time: Estimated delivery times are provided, but actual delivery times may vary.
5.3. Delivery Fees: Applicable delivery fees will be displayed at checkout.
5.4. Delivery Issues: Contact us immediately if there are any issues with your delivery.
6. Prices and Promotions
6.1. Pricing: All prices are listed in GBP. We strive to ensure accuracy but reserve the right to
correct errors.
6.2. Promotions: Promotional offers are subject to terms and conditions, and we reserve the
right to modify or cancel promotions at any time.
​
7. Returns and Refunds
7.1. Returns: Contact us within 14 days (for non perishable goods) if you are not satisfied with
your order. We will arrange for returns or replacements. For perishable goods, notify us within
24 hours of purchase about any defects to receive a refund.
7.2. Refunds: Refunds will be processed within 3-5 working days after the return is received
and inspected.
​
8. User Conduct
8.1. Prohibited Actions: Do not misuse our services. This includes attempting to interfere with
our app, using our services for illegal activities, or violating any laws or regulations.
8.2. Termination: We reserve the right to terminate or suspend your account for violations of
these Terms and Conditions.
​
9. Intellectual Property
All content on our app, including text, graphics, logos, and software, is the property of Jaldy Se
or its licensors and is protected by intellectual property laws.
​
10. Limitation of Liability
To the extent permitted by law,Jaldy Se will not be liable for any indirect, incidental, or
consequential damages arising from your use of our services. Our total liability for any claims
related to our services is limited to the amount you paid for the service in question.
​
11. Indemnification
You agree to indemnify and hold Jaldy Se harmless from any claims, losses, liabilities, damages,
and expenses arising out of your use of our services or any violation of these Terms and
Conditions.
​
12. Changes to These Terms
We may update these Terms and Conditions from time to time. We will notify you of any
changes by posting the new Terms and Conditions on this page. Your continued use of our
services constitutes acceptance of the new terms.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the
UK. Any disputes will be resolved in the courts of the UK
14. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
Jaldy Se
227 Green Lane, IG1 1XR
Email: contact@jaldyse.com
Phone: 07787742817
By using Jaldy Se, you agree to these Terms and Conditions. Thank you for choosing Jaldy Se
for your grocery delivery needs.