top of page

Terms & Conditions

Effective Date: 28/05/2024

​

1. Introduction

Welcome to Jaldy Se, an online grocery delivery service. By using our app and services, you agree to these Terms and Conditions. Please read them carefully.

​

2. Services

Jaldy Se offers grocery delivery services through our mobile app. We reserve the right to modify

or discontinue our services at any time without prior notice.

​

3. Account Registration

3.1. Eligibility: You must be at least 18 years old to create an account.

3.2. Account Information: Provide accurate and complete information. You are responsible for

maintaining the confidentiality of your account and password.

3.3. Account Security: Notify us immediately of any unauthorised use of your account.

​

4. Orders

4.1. Placing Orders: Orders can be placed through our app. Ensure all information is accurate

before submission.

4.2. Order Confirmation: You will receive an order confirmation via email or app notification.

4.3. Payment: Payments must be made at the time of order placement. We accept Credit Card,

Debit Card, PayPal, Stripe payments.

4.4. Order Changes and Cancellations: You can modify or cancel your order within a specified

timeframe. Contact customer support for assistance.

​

5. Delivery

5.1. Delivery Area: We deliver to specified locations within our service area. Check our app for

coverage details.

5.2. Delivery Time: Estimated delivery times are provided, but actual delivery times may vary.

5.3. Delivery Fees: Applicable delivery fees will be displayed at checkout.

5.4. Delivery Issues: Contact us immediately if there are any issues with your delivery.

 

6. Prices and Promotions

6.1. Pricing: All prices are listed in GBP. We strive to ensure accuracy but reserve the right to

correct errors.

6.2. Promotions: Promotional offers are subject to terms and conditions, and we reserve the

right to modify or cancel promotions at any time.

​

7. Returns and Refunds

7.1. Returns: Contact us within 14 days (for non perishable goods) if you are not satisfied with

your order. We will arrange for returns or replacements. For perishable goods, notify us within

24 hours of purchase about any defects to receive a refund.

7.2. Refunds: Refunds will be processed within 3-5 working days after the return is received

and inspected.

​

8. User Conduct

8.1. Prohibited Actions: Do not misuse our services. This includes attempting to interfere with

our app, using our services for illegal activities, or violating any laws or regulations.

8.2. Termination: We reserve the right to terminate or suspend your account for violations of

these Terms and Conditions.

​

9. Intellectual Property

All content on our app, including text, graphics, logos, and software, is the property of Jaldy Se

or its licensors and is protected by intellectual property laws.

​

10. Limitation of Liability

To the extent permitted by law,Jaldy Se will not be liable for any indirect, incidental, or

consequential damages arising from your use of our services. Our total liability for any claims

related to our services is limited to the amount you paid for the service in question.

​

11. Indemnification

You agree to indemnify and hold Jaldy Se harmless from any claims, losses, liabilities, damages,

and expenses arising out of your use of our services or any violation of these Terms and

Conditions.

​

12. Changes to These Terms

We may update these Terms and Conditions from time to time. We will notify you of any

changes by posting the new Terms and Conditions on this page. Your continued use of our

services constitutes acceptance of the new terms.

 

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the

UK. Any disputes will be resolved in the courts of the UK

 

14. Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Jaldy Se

227 Green Lane, IG1 1XR

Email: contact@jaldyse.com

Phone: 07787742817

By using Jaldy Se, you agree to these Terms and Conditions. Thank you for choosing Jaldy Se

for your grocery delivery needs.

bottom of page